Technical Support & Maintenance
Keep your website, online store, mobile app, or web app secure, updated, and running smoothly — without the headache of managing it yourself.
Every live project needs ongoing technical care — security updates, monitoring, and backups that actually work when you need them.
We handle the technical upkeep so your project stays online, secure, and current, while you focus on running your business.
What's included
Uptime & Error Monitoring
Continuous monitoring for downtime and application errors.
Security Updates
CMS, plugin, and dependency security patches kept current.
Automated Backups
Backups taken and verified where applicable.
Performance Checks
Basic performance checks to catch slowdowns early.
Technical Issue Investigation
Fixes for technical issues as they're identified.
Monthly Technical Review
A clear monthly summary of the maintenance work completed.
Get Started
Net price, excl. VAT · starting price for websites
What happens when a site is left unmanaged
Small issues left unattended turn into expensive problems.
Security Vulnerabilities
Outdated software is the number one cause of website breaches.
Performance Degradation
Sites slow down over time without regular maintenance.
Unexpected Downtime
Without monitoring, outages can go unnoticed for hours.
A predictable maintenance cycle
Consistent care, every single month.
Monitor
Continuous automated monitoring for security and uptime.
Maintain
Scheduled updates, backups, and performance checks.
Respond
A clear process for handling issues during business hours.
Report
A clear monthly summary of everything completed.
Already Have an Issue?
We offer one-time fixes for urgent technical issues, even outside an ongoing plan.
Pricing by project type
Final pricing depends on complexity, technology, infrastructure, and required support scope.
Website
For brochure sites and small business websites.
- Uptime & error monitoring
- Security updates
- Automated backups
- Monthly technical review
Online Store
For stores that can't afford checkout downtime.
- Everything in Website
- Checkout & payment monitoring
- Store integration checks
- Order-flow technical checks
Web Application
For applications with backends, APIs, and databases.
- Application & API monitoring
- Backend & database maintenance
- Dependency updates
- Deployment monitoring
Mobile Application
For apps that need to stay compatible and store-ready.
- Crash & error monitoring
- Dependency / SDK maintenance
- iOS & Android compatibility checks
- App Store / Google Play maintenance
Maintenance is month-to-month and does not include new features, redesigns, content changes, hosting costs, or 24/7 manual emergency support. Large or business-critical systems are quoted individually. All prices are net and exclude VAT, which will be added where applicable.
Prices shown are estimates. The final quote depends on the scope and requirements of the project.
Common questions
Answers to what we're asked most.
Can I cancel anytime?
Yes, maintenance is month-to-month with no long-term contract.
Is support available 24/7?
Support is provided during business hours. 24/7 manual emergency support is only available under a custom SLA.
What's not included in the monthly price?
New features, redesigns, content changes, major migrations, hosting costs, and third-party service fees are quoted separately.
How often do I get a report?
You'll receive a monthly technical review summarizing the work completed.
Can you take over maintenance for a project you didn't build?
Yes, we regularly take over maintenance for existing sites and apps built by other teams.